What is the Restaurants feature?

Overview

The Restaurants feature helps you manage and showcase your dining options within the guest app. It’s designed to give your guests clear and detailed information about the restaurants available at your premises, making it easier for them to explore and enjoy your culinary offerings.

What can you do with the Restaurants feature?

1. Provide detailed restaurant information:

   Share essential details like opening hours, cuisine type, menus, booking options, and special features (e.g., terrace seating or scenic views).

2. Personalize content:

   Add clear descriptions, engaging subtitles, and lists that highlight your restaurant’s unique features, such as kid-friendly menus, vegetarian options, or free Wi-Fi.

3. Add high-quality visuals:

   Upload professional photos and videos to give guests a glimpse of your restaurant’s atmosphere and dishes.

4. Enable easy reservations:

   Allow guests to book a table directly through the app, providing a seamless experience.

5. Include additional details:

   Add dress code guidelines, directions to the restaurant, contact options (email or phone), and links to virtual tours or external websites.

Key benefits

• Enhance the guest experience:

  Give your guests easy access to all the information they need about your restaurants.

• Boost visibility:

  Highlight your dining options in the app to attract more guests to your restaurants.

• Increase bookings:

  Simplify the reservation process and make it more convenient for your guests.

• Showcase your brand:

  Use visuals and detailed descriptions to create a strong impression of your dining services.

  The Restaurants feature helps you showcase each of your restaurants in an attractive and informative way, making it easier for your guests to discover and enjoy everything you have to offer.

How to access the Restaurants feature

You can access the Restaurants feature directly from the CMS:

1. Log in to the CMS.
2. Click Content in the top menu with the blue background.
3. Click Facilities in the left-side menu and a drop-down menu will open.
4. Click Restaurants.

Recommended learning path

To get the most out of the Restaurants feature, we recommend following these articles in order:

1. How to create a restaurant 
   Learn how to create a restaurant and configure its basic information, including description, images, and additional information.
2. How to organize restaurants using categories
   Create categories to group your restaurants, so you improve navigation and make it easier for guests to find dining options.
3. How to set the opening hours and booking system for a restaurant
   Define your restaurant's opening hours and choose the booking or ordering system that best fits your operational needs.
   Use the links in this article to continue with the setup guide for your selected system.
4. Configure your selected booking or ordering system
   Follow the setup guide for the booking or ordering system you selected in the previous step. Depending on the system you chose, you will need to refer to one of the following articles:
   
   1. On-demand booking system: How to set up the on-demand booking system for a restaurant
   2. Quota-based booking system: How to set up the quota-based booking system for a restaurant
   3. External booking system: How to set up the external booking system for a restaurant
   4. Integrated booking system: How to set up the integrated booking system for a restaurant
   5. PRO booking system: How to set up the PRO booking system for a restaurant
   6. PRO ordering system: How to set up the PRO ordering system for a restaurant
      
      
5. How to add a restaurant menu using the advanced catalog or regular catalog
   Depending on the system you have configured, learn how to create and manage the appropriate menu catalog for your restaurant.
6. Learn how to manage your selected booking or ordering system
   Follow the corresponding management guide to learn how to handle reservations or orders in daily operations. Depending on the system you chose, you will need to refer to one of the following articles:
   1. On-demand booking system: How to manage restaurant bookings with the on-demand booking system
   2. Quota-based booking system: How to manage restaurant bookings with the quota-based booking system
   3. PRO booking system: How to manage restaurant bookings with the PRO booking system
   4. PRO ordering system: How to manage orders for a restaurant (PRO)
      
      
7. How to make a restaurant visible on the app front page
   Increase visibility by highlighting your restaurant on the guest app home page.
8. How to create an upsell pop-up for a restaurant
   Promote special offers, featured products, or dining experiences to encourage additional bookings and purchases.
9. How to set up Concierge chat in a restaurant
   Allow guests to contact your team directly with questions or requests related to the restaurant.
10. How to optimize a restaurant for visitors (PRO)
    Improve discoverability and guest engagement through optimization settings available in PRO.

Next steps

If you are ready to move forward and create a restaurant, check out this step-by-step guide to get started.

Need further assistance?

If you have additional questions or require further assistance:

• Contact us via live chat

• Send a ticket to our Support team

• Visit STAY Academy, our training platform.