How to configure My room in a content group

Overview

The My room configuration allows you to organize guest rooms by building and define their location within a content group.

By specifying which rooms belong to each building and configuring their map location, guests can identify where their room is located on the content group map.

This article explains how to add and configure buildings and their associated rooms.

Before getting started

Before configuring My room, make sure:

• You have already created the content group.
• You have configured the content group map.
• You know how the property's rooms are organized into buildings and the room numbers assigned to each one.

Step-by-step guide

Step 1: Access the My room settings

1. In the CMS, go to Content > Other > Content groups.

2. Find the content group you want to configure and click Edit.

3. Go to the My room configuration tab.

Step 2: Add a building

1. Click Add building.
2. Enter the Building name in all active languages by clicking the flag icon.
3. Enter the range of room numbers included in the building.
4. Add as many buildings as needed.

Each building is displayed as a separate row in the list.

Step 3: Edit a building

Each building has two available actions: Edit (pencil icon) and Delete (red cross icon).

To configure a building in more detail:

1. Click the Edit icon next to the building.
2. Review or edit the Building name.
3. Configure the rooms included in the building. You can:
   • Add a continuous range of room numbers.
   • Add individual room numbers.
   • Add multiple room ranges.

This allows you to accurately define which rooms belong to the building even when their numbers do not form a single continuous range.

Step 4: Configure the building's map location

From the building details, configure how its location will be represented on the content group map.

Choose one of the following options:

• None: No map location is assigned to the building.
• Map point: Assign the building to a point on the map.
• Choose existing facility: Associate the building with an existing facility. Select the facility from the dropdown menu.

Step 5: Save the building configuration

Once you have configured the building, its rooms, and its map location, click Save.

Repeat these steps for any other buildings you need to configure.

Step 6: Edit or delete existing buildings

From the My room configuration tab, use the action icons next to each building to manage your configuration:

• Click the pencil icon to edit the building, its rooms, or its map location.
• Click the delete icon to remove the building.

Next steps

Once My room is configured, you can continue customizing the content group:

• Set up Concierge chat: If you want guests to contact staff directly from the content group, follow the instructions in How to set up Concierge chat for a service.
• Make the content group visible: Make sure guests can access the content group from the guest app. See How to make a content group visible on the app front page.

Need further assistance?

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• Contact us via live chat
• Send a ticket to our Support team
• Visit STAY Academy, our training platform