Skip to content
English
  • There are no suggestions because the search field is empty.

How to add a catalog using the regular catalog

Overview

The regular catalog lets you create and manage service catalogs in three formats: PDF catalog, linked catalog, and manual catalog. This flexibility helps ensure that guests can easily access offerings, whether through a static document, an external webpage, or an interactive experience within the app.

Depending on the feature being configured, a regular catalog can represent different types of offerings:

  • Restaurants and Room service: Menus displaying food dishes, beverages, breakfast options, or wine lists.
  • Spa and wellness: Treatments, massages, beauty packages, or wellness sessions.
  • Sports: Sports equipment rentals (e.g., tennis rackets, balls), court availability, or bed packages.
  • Amenities: Extra pillow options, toiletries, iron sets, or extra towels.
  • Issues: Predefined lists of common room issues or maintenance requests.
  • Tours and Attractions: Excursions, guided tours, local activity packages, or ticket options.
  • Shops: Boutique items, souvenirs, or hotel merchandise.

Important: STAY offers two types of catalogs:

  • Advanced catalog (Advanced catalog tab): This is the newest catalog version and the one always recommended for use. Advanced catalogs offer far more customization options (catalog structure, colors, fonts, design, etc.), perform better when displaying a large number of products, and work with all features. Check this article on How to add a catalog using the advanced catalog (link).
  • Regular catalog (Catalog tab): This is the legacy catalog version. It lacks design customization and is more limited. Regular catalogs should only be used if the on-demand booking system has been selected for a feature. The on-demand booking system only works with the regular catalog.

Before getting started

Before adding a catalog, make sure to:

  • Have access to Content and the corresponding feature section in the CMS
  • Decide whether to use a PDF catalog, a linked catalog, or a manual catalog (interactive format).
  • Prepare all necessary details in advance: catalog names, product descriptions, images, prices, and any variations (e.g., portion sizes or durations).
  • Have the PDF file or link ready if using an external catalog.

Step-by-step guide

Option 1: Uploading a PDF catalog

  1. Navigate to Content and select the corresponding feature section.
  2. Select the service and click Edit.
  3. Go to the Catalog tab.
  4. Click Add catalog.
  5. Choose an icon and enter the catalog name. Click the flag icon to add translations for different languages.
  6. Select PDF catalog.
  7. Type a name for the file and upload it by clicking Browse. Add one file per language, if needed, by clicking the flag icon. The file should not exceed 5 MB.
  8. If the PDF should open in a browser instead of the app, check Open catalog in browser.
  9. Click Save changes.
Previewing a PDF catalog
  1. Click the flag icon next to the catalog name.
  2. Click the Preview button next to each language catalog.
  3. A new window will open displaying the catalog.
Replacing a PDF catalog
  1. Click the flag icon next to the catalog name.
  2. Click the red X icon to delete the old PDF, and click Confirm.
  3. Upload the new PDF file following the same steps as above.
  4. Click Save changes.
Deleting a PDF catalog
  1. Click the flag icon next to the catalog name.
  2. Click the red X icon to remove the PDF for each language, and click Confirm.
  3. Click Save changes.

Option 2: Adding a linked catalog

  1. Navigate to Content and select the corresponding feature section.
  2. Select the service and click Edit.
  3. Go to the Catalog tab.
  4. Click Add catalog.
  5. Choose an icon and enter the catalog name. Click the flag icon to add translations for different languages.
  6. Select Linked catalog.
  7. Type a name for the link and then paste the URL. Add one link per language, if needed, by clicking the flag icon.
  8. If the link should open in a browser instead of the app, check Open URL in browser.
  9. Click Save changes.
Replacing a linked catalog
  1. Click the flag icon next to the URL link.
  2. Select the text and remove it.
  3. Paste the new link. Then, click Confirm.
  4. Click Save changes.
Deleting a linked catalog
  1. Click the flag icon next to the URL link.
  2. Select the text and remove it. Then, click Confirm.
  3. Click Save changes.

Option 3: Creating a manual catalog

Step 1: Choose the manual catalog type
  1. Navigate to Content and select the corresponding feature section.
  2. Select the service and click Edit.
  3. Go to the Catalog tab.
  4. Click Add catalog.
  5. Choose an icon and enter the catalog name. Click the flag icon to add translations for different languages.
  6. Select Manual catalog.
Step 2: Creating categories

Before adding products, categories need to be created (e.g., Starters, Main courses, Equipment, Spa treatments).

  1. Under the Add products to the catalog section, click the Add category field.
  2. Enter the category name.
  3. Click the flag icon to add translations.
  4. Click the arrow icon to save changes.
  5. Use the buttons on the right side to change order (arrow up or down) or delete (trash icon) categories.
Step 3: Adding products

After creating categories, add individual products:

  1. Under the desired category, click Add product.
  2. Click Add product from template if selecting a predefined item is preferred.
  3. Enter the product name.
  4. Optional: If a predefined template exists for that product, select it.
  5. Click Add product to save changes.
Step 4: Editing a product

To edit a product, locate it under its category and use the action icons:

  • Arrow icon: Move the product to another category.
  • Pencil icon: Edit the product details.
  • Trash icon: Delete the product.
Step 5: Editing product details

To add details to a product:

  1. Click the Edit icon (pencil) next to the product.
  2. Enter or update the following details:
    • Name: Write the name of the item.
    • Description: Write a short text about the item or service (e.g., ingredients, preparation, specifications).
    • Image: Upload a high-quality image (max. 1 MB, recommended size: 400x400 px).
    • Price: Set the price. If applicable, add different pricing based on portion size, duration, or presentation.
    • Offers: Enable and configure a promotional price.
    • Tags to improve searchability.
    • Allergens & Ingredients / Dietary options (if applicable).
  3. Click Save and close the window.
  4. Switch the toggle button to Enabled to make the product visible in the catalog.
  5. Click Save changes.

Important: If each product in the catalog should be accompanied by its image on the side, turn on the Include image next to each product button.

Step 6: Activating the catalog

To make the catalog visible:

  1. In the Catalog tab, toggle the activation switch to Enabled (green).
  2. Click Save changes.

Next steps

  • If multiple catalogs are needed (e.g., food, drinks, equipment rental), repeat these steps for each one.
  • Use QR codes to allow guests to access the catalog easily via mobile devices.
  • Test the catalog using the Preview button in the CMS to ensure correct formatting.

Need further assistance?

If additional questions arise or further assistance is required:

  • Contact support via live chat.
  • Send a ticket to the Support team.
  • Visit STAY Academy, the training platform.